Transform Training Programs Into Business Opportunities with the New Training Centre Service E-Commerce, Versatile Delivery, Worldwide Reach and Automated Resource Planning Enable Companies to Turn Training Programs into Revenue Centres Communications, Inc the leading provider of web communications services, today launched a new version of its award-winning Training Centre service that allows companies to transform corporate training programs into strategic lines of business. With its new integrated e-commerce system, advanced tracking and reporting capabilities and automated resource planning, the latest Training Centre service helps companies decrease the cost of delivering training and create new revenue opportunities through fee-based training programs. "The market for live online e-learning is expanding as corporate customers look for integrated services that include multimedia communications, e-commerce, learner tracking, simulation labs and enterprise administration principal, and Associates, a noted authority on implementation and best-practices in corporate e-learning. "The new Training Centre sets a new standard for integrated online training services."  Training Centre’s new e-commerce capabilities enable training departments to allocate costs across the organization or convert programs into new business opportunities by delivering premium, fee-based online training to customers and partners. The e-commerce system allows attendees to use employee or customer account numbers, credit card information and even training coupons for bundled or discounted training offers. The new Training Centre service supports continuous learning so trainers can develop programs that mix on-demand learning, interactive online classroom instruction and individual tutoring with remote access to centralized computer lab. The new integrated resource planning capabilities makes tracking and managing resources including trainers, online training materials, and physical resources simple and efficient. "The new Training Centre service offers comprehensive capabilities to enable training organizations to effectively align programs to measurable business objectives," said Min Zhu, president and CTO Communications. The new Training Centre service includes capabilities specifically designed to help companies create new business opportunities from training. These new capabilities include:  

-- Automated e-Commerce - Self-service registration, billing and payments allow companies to easily transform training programs into strategic revenue centres.

-- Hands-on Lab - Leverage existing physical resources by virtually bringing the lab to the learner. Provide individualized, online access to corporate lab resources during live or on-demand training sessions.

-- Multilingual Support - Deliver training around the world with support for multiple languages (French, German, Japanese and Chinese) within a single training session.

-- Cross-Platform Support - Train users across Windows, Macintosh, Linux and Solaris client platforms with a single training session.

Tracking and measuring training effectiveness is even easier with the new Training Centre service. The new reporting and tracking capabilities include: Integrated Testing and Grading - Administer comprehensive tests and automatically track individual performance before, during and after training sessions. Comprehensive Reports - Extensive reporting capabilities to easily measure and communicate effectiveness of various training programs. Detailed usage reports of live, recorded, on-demand and hands-on lab sessions.  Learner Training Profile - Individuals can review a personal profile that details training by courses, certifications and instructors. The new Training Centre helps training providers improve operational efficiencies. The new capabilities include:  Automated Resource Planning - Track and optimize training resources including trainers, course materials, learning lab resources, testing and subject matter experts.  On-Demand Learning - Versatile delivery options allow organizations to provide corporate training in the most efficient manner.  Comprehensive Enterprise Integration - Leverage existing infrastructures of global telephony, Microsoft Outlook TM messaging and directory systems with extensive APIs library. The e-commerce, tracking and resource planning capabilities add to Training Centre’s extensive list of communications capabilities Training Centre’s existing capabilities:  Trainer's  Dashboard(TM) - Powerful controls specifically designed to enhance the management and coordination of training sessions, makes pre- event coordination, in-session controls, and even post-event follow-up, as easy as clicking one button. Multimedia Training Content - The Media Tone Network allows high- speed sharing of rich media content, including 3D objects, Flash files, streaming video and audio while retaining control to start, stop, pause, reverse and fast forward. Video Integration - Supports video conferencing with just a browser and an inexpensive web cam. Training Centre also supports feeds from a broad range of video technologies including standard video camcorders. Application Sharing - Share applications and desktops in real-time through the browser. Multiple Panellists - Enable multiple trainers to collaboratively train during a single session. Simultaneously Share Multiple Documents or Presentations - Share multiple documents, whiteboards and presentations at the same time with the ability to switch back and forth between them. Breakout Sessions - Conduct multiple, simultaneous breakout sessions and allow learners to collaborate on a remote application or document. Integrated Telephony and VoIP - Use a telephone or voice-over-IP for the audio portion of your training session. Threaded Q&A - Interact with learners via a threaded chat feature that identifies learner questions and corresponding answers. Open APIs - An open service platform allows partners and solutions providers in the content management, training management and self-paced training markets, to fully integrate with the service. Availability The new Training Centre service is available today. For more information or view an online demonstration, go to http://webex.com/services_trainingcenter.html will demonstrate the new Training Centre service at the American Society for Training and Development's (ASTD) 2004 International Conference and Exposition in  Industry Awards Training Centre has won the prestigious Best Product award from Training Magazine, the Top Training Product Award from Human Resource Executive and been awarded the highest rating, four out of four stars, by Training Media Review (TMR). manages a global network over which it delivers a range of web communications services including services for web conferencing, web-based support, remote training and online events provides its services to corporations, technology companies and telecommunication providers worldwide. All of  services are built on the Media Tone(TM) communications platform and delivered through the Media Tone Network, the only global network specifically designed for web communications. About Communications Communications, Inc. is the world's leading provider of Web communications services. is used across the enterprise in sales, support, training, marketing, engineering and product design. Provides carrier-class services using its MediaTone communications platform deployed