Hospitality and Resort Management Diploma
Computer Skills:
Introduction to using windows XP
Microsoft Word
Microsoft Excel
Presentation & Conference design using Microsoft PowerPoint
Outlook
Languages:
General English, Introduction
General English, Advanced
English Conversation
Introduction to French
Course Requirements:
Introduction to Management:
Self development and performance improvement.
Positive attitudes and organizational loyalty
Communication: meaning, importance, and types (verbal and nonverbal)
Communication aids and techniques
Accounting for the Hospitality Industry
Hospitality Industry Computers
Organizational Behaviour
Hospitality Sales and Marketing
Front Office Procedures
Housekeeping Management
Hospitality Law
Resort Management
Convention Management and Special Events
Food Operations Management
Food Operation Service
Hospitality Security and Loss Prevention
Internship
Customers with Disabilities
Solving Problems Through Service
Emergency First Aid
Leadership
Call Center Training
Strategies on how to deal with work pressures
Time management
Duration:
450 Hours
